I get a question frequently when clients are updating text in web or email templates, “Why does the text look weird?”  Nine times out of ten, the problem can be solved by copying the text into notepad or simple text editor and then pasting it into the web/email template.

Copying directly from Word or another word processor often inadvertently copies over HTML formatting from the program.  Pasting the text into notepad ensures that only the text is being copied and should conform to your web/email standards once pasted.