I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. Manage an account on behalf of another patient or relative. This is for reasons of accuracy and safety. Do not submit any queries about your medical condition or medications. In the transfer over, all repeat medication also now needs to be newly authorised. Attleborough Send secure messages to your GP. View more. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. NR17 2AS Map, Queens Square SurgeryQueens Square Both sites dispense medicines to eligible practice patients. All rights reserved. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. I believe that I may have an adult umbilical hernia. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Cant get through on phone. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Some high street pharmacies also deliver. We currently deliver to around 160 patients in the villages surrounding Attleborough. Ask your GP surgery how you should let them know when you need your repeat prescription. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. We are a family general medicine practice. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. 72.0% vaccinated, of 3946 eligible people. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. If yours is one, register today to benefit from a faster, smarter . By continuing to use this site you are agreeing to itsuse of cookies. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. We will use a cookie to save your choice. The website sends you round and around in circles. Station Road SurgeryStation Road I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. Station Road SurgeryStation Road Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. You'll be able to collect your medicine in person when it's ready. Station Road SurgeryStation Road Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. Egton Medical Information Systems Limited. 56.78% were satisfied, of 213 respondents. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. Before booking an appointment please follow our triage system to choose the appropriate route for you. By asking your local pharmacist to request on your behalf. If you have been advised by the surgery that your medication review is due, please complete a review. You'll be able to collect your medicine in person when it's ready. Patients can contact Attleborough Surgery at 01953 453166 for appointments. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. You . We try to reserve our GP appointments for patients with more serious health problems. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. We make it easy to register you and your family. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Its very very poor service. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. [subject to staffing levels as a result of Coronavirus]. This means you can order your medicine when you need it without having to see a GP until your next medicine review. Check symptoms, find possible treatments and find out when to seek help. This website uses cookies. Messaging. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. You can now submit a request for your repeat medication using the internet. In all cases please order your prescriptions at least 2 working days before they are needed. Attleborough Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. Please do not use this message box to request other items of medication or send enquiries to the surgery. Attleborough Receive your test results, get a referral or tell us you've changed your home address. NR17 2AF Map. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. In future you may wish to consider registering for our Online Services. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. There is an intermittent issue and we are not able to accept new tickets at the moment. I can't see the request new medication link, 111 outside of your GP practice's opening hours. Select Repeat Medication from the menu, then New medication order. We continue to work to resolve these issues as soon as we can. They can send your request to a pharmacy. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. Sorry for any inconvenience. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. items per standardised prescribing unit (see definition). Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . How on earth am I supposed to make an appointment? The Nominated pharmacy section with a nomination. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? Powered by 100% Renewable Energy. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. Station Road SurgeryStation Road For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Manage an account on behalf of another patient or relative. Attleborough I was hold for over 2 hours, next in line to be answered and got cut off. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. 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