Useful comments include a description of the problem, city and postal code. . The chart below shows the number of Consumer Cellular reports we have received in the last 24 hours from users in Ottawa and surrounding areas. They stop for a month or 2 then start again. ". Outage reports and issues in the past 15 days originated from: Tips? Agreement. to take it. We also use third-party cookies that help us analyze and understand how you use this website. Unfortunately, the iPhone Was genuinely helped by a young gentleman named Austin from Ohio. https://t.co/Mxt1RWDFqq https://t.co/xDySjsL4EP. This review was chosen algorithmically as the most valued customer feedback. . The first thing to do is to restart your smartphone. CC is still deducting monthly. While 888-345-5510 is Consumer Cellular's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Spoke to an agent and they were so friendly & helpful! However, chances are you'll be dealing with a very long phone tree/queue. You can change your location by going to the menu key setting, and then touch wireless and network and settings. I would like to have a new replacement phone. @Consumer_Cell I was instructed to call back with a transfer code. #ConsumerCellSucks, @Consumer_Cell @TedDanson After years of using another company & having issues with them off & on, my husband and I chose your company and switched to you over the weekend. If you require hands-on assistance, you can call to schedule an appointment with the customer service team at (888) 345-5509 or dial 611 on your Consumer Cellular phone. Make sure your hands and phone are clean and dry before touching the screen. You owe me since last November. Latest outage, problems and issue reports in social media: GHMonroe says, "Buy my book and nobody gets hurt! @Consumer_Cell I've spent hours discussing this w/supervisors. The reps when you call in are not helpful at all. 2/13/23. Cost her more than she has saved for lower service cost. The density of these reports is depicted by the color scale as shown below. Over 18 yrs Liability Waiver I also with their technical support was available 24/7 like most good companies. Nothing is personal. Besides that, you can learn how to adjust the sound and notifications, the phones display, and call settings. Ways To Fix The Consumer Cellular Data Not Working Issue a. Most cell phones are purchased or leased under contract with a cell service provider (AT&T, Verizon, T-Mobile, Consumer Cellular), so needed repairs are done by the contractor, not the consumer. In most cases, cell phone problems are caused by a low battery, a damaged charger, or by mishandlingsuch as dropping the phone out the window of a car or into a swimming pool. Please note that board does not include fees for vet, farrier or deworming. The latest reports from users having issues in Hillsdale come from postal codes 49242. Having problems? You can download the free 'My CC' app to contact customer support conveniently. They will not honor the return. They include: There's also an option to ask a question if it's not featured. You can stay connected with others through the internet. Everyone says theyll fix it but its five different call reps and its still not working. REFUND THE 2 MONTHS AFTER I CANCELLED THEM & GOT A NEW PHONE & NEW PROVIDER. What was worse is the chat window was not open at 10 am EST. We tried a soft and hard reset. //-->,