A VALID CREDIT OR DEBIT CARD. Email: sales@geminiparkingsolutions.com. Why have I received a Parking Charge Notice (PCN)? We process the motorist appeals in accordance with your instructions, appeals can be submitted in writing online, by email or by post. Customers who wish to make a complaint must do so in writing. Company no. Total Parking Solutions Ltd Unit 3 Kings Court Kettering Venture Park Kettering NN15 6WJ. PPS (London) Ltd are members of the British Parking Association (BPA) and are part of their Approved Operator Scheme (AOS). In some cases, the fine is reduced if you pay within 14 days. Should an account remain unpaid after attempts have been made to recover the debt by our UCS team, we are able to pass the accounts seemlessly to one of our litigation partners where the account will be reviewed and where necessary a legal claim issued. Through ethical enforcement, we encourage drivers to adhere to parking rules and regulations, allowing car parks to run efficiently. Contact; Appeal PCN; Pay Now; The Compassionate Choice. By clicking I Accept you agree to such use of cookies, unless you later decide to disable them. We provide our car park management services across the length of the UK including Scotland and Wales. The details that will be retained will be: All personal data will be redacted in line with GDPR requirements. . Have your say. This duty is expressly retained in the terms and conditions of their appointment. If we are unable to reply to the complaint within 28 days, the customer will be written to, to advise of progress. Exeter Data-as-a-Service Data Management . Registration number: 08182990. Welcome to PCN Payments. Pay your Penalty Charge Notice (PCN) To pay you'll need the 10-digit number listed on your PCN and your vehicle registration number. Credit and Debit card payments can be made by calling our 24 hour telephone line: Contact us about a PCN or machine issue telephone: Premier Park Limited registered in England and Wales (No. The International Parking Community provides the electronic services to the IAS to facilitate the processing of the appeals. Make your Cheque or Postal Order payable to:PCN Parking Solutionsand send to:PCN Parking Solutions Payments, PO Box 5419, Hove. We use some essential cookies to make this website work. BEFORE PROCEEDING PLEASE ENSURE THAT YOU HAVE: PARKING CHARGE NOTICE NUMBER. Thank you. I did appeal to them that there was no CLEARLY visible sign for paying to park, and they replied as below: If the driver is unknown then the registered keeper of the vehicle is required to provide the name and the address of the driver, where the notice can be served. Pay for a ticket and view photo evidence. Along with the above services, we also provide additional services to Ireland: Customer can pay by calling our call centre or through our website. Please attach any evidence to support the basis of your challenge. Members are also required to comply with the IPC Code of Practice and are audited to ensure their standard processes would not place themselves or operators who they serve in breach of the Code. In the absence of valid contact details, it may not be possible to process a complaint or process it within the published timeframes. Credit and Debit card payments can be made by calling our 24 hour telephone line: 01302 513232. Please go here to pay online. Kettering Venture Park Registered Office: 40 Eaton Avenue, Buckshaw Village, Chorley, Lancashire, PR7 7NA. Contact. Our definition of an appeal correspondence shared against the decision of an organisation in this instance, the decision to issue a PCN or NPC where a change to that decision is required. +64 (0)9 869 3001. For more information please visit:www.theias.org. Bars, Restaurants, Pubs, Shops, Office blocks etc. Please check the 2 letters at the start of your PCN number . Countrywide Parking . You also have the option to opt-out of these cookies. 10657971 . I give consent for TPS to contact me via the following methods: Copyright Total Parking Solutions Ltd 2023, Total Parking Solutions Ltd Email: info@privateparkingsolutions.co.uk If the appeal is unsuccessful, a full explanation is provided therein reducing secondary appeals to an independent appeals body (POPLA/IAS). Pay Your PCN Online. Once you have selected the option that is right for you, permits can be ordered by your customers online with your own branded permit system which operates in real-time and provides a manual override option so the operators always have the most up-to-date information and are always in control. Our payment IVR, open 24 hours a day, allows the motorist to call to pay. The Adjudicator can consider only the representations made by the parties to the appeal. If you pay this within 14 or 21 days (it will say on the PCN), the amount will be reduced to 80. Youll get a court order demanding payment if you do not pay a charge certificate within 14 days. If you believe your Penalty Charge Notice (PCN) should not be paid you can challenge it. Card payments will appear on your statement as PCN Parking Solutions and a charge may be incurred for use of credit or debit card. Pay Your PCN Online. Please enter your PCN number. Should the notice remain outstanding, we can assist you with obtaining DVLA keeper information either by providing completed V888/3 forms at the appropriate time or by using our electronic KADOE link for you if you have been approved by the DVLA. Vehicle Registration: *. Pay securely online 24 hours a day using a Debit or Credit card:www.paymypcn.net, Call our 24 hour automated payment line on 0345 073 7209. . If you have any questions, you can use our chatbot by clicking the symbol in the bottom right hand corner. All major credit cards accepted. The IPCs Accredited Service Provider scheme compliments the Accredited Operator Scheme. If you think you shouldn't have received a PCN, you can challenge it. Kettering SolutionLabs Ltd t/a PCN Parking Solutions First Floor Regent House Hove Street Hove BN3 2DW . Each year, it is estimated that 1 in 5 Blue Badge bays are misused. Please also quote vehicle make, model and colour with the contravention that has occurred, to 07500 326 306 or use the Enforcement Uploader. Credit and Debit card payments can be made by calling our 24 hour telephone line:01302 513232. Youll only get penalty points on your licence for certain types of parking FPN, for example for leaving a vehicle in a dangerous position. Upon receipt of your appeal the Parking Charge Notice will be placed on hold for the duration of the appeals procedure. Tel No: 01895713136 - during office hours. The complaints policy is not intended to be used as a method for motorists to appeal a Parking Charge Notice (PCN) or Notice of Parking Charge (NPC). 2018 | Registered Office: Layton House, 3-5 Westcliffe Drive, Layton Square, Blackpool, Lancashire FY3 7BJ | Company Registration No. If you have unsuccessfully appealed and you still believe that the charge was improperly issued then you can appeal the matter to the Independent Appeals Service. Your appeal letter is then submitted to the Private Parking Solutions. Before contacting us, you may find the answers to your questions on our Frequently Ask Questions page. ZA076835 We asses each car park individually based on your requirement. +. 05617628 | Registered in England & Wales. If you wish to appeal a PCN please visit the appeals page. Appeal. Have your Parking Charge Ticket Number and credit or debit card details ready. We are in a transition from cash payment to card and contactless. Motorist FAQs. POPLA will not accept an appeal if you have not appealed to the operator beforehand. therefore please use the direct contact routes as provided via your PCN or Permit documentation. So how do we do that? MoneyNerd Limited's FCA Firm Reference Number is: 978681. General enquiries: 0845 862 1034. A full response to your complaint will be issued within 28 days unless exceptional circumstances have been identified. Sales: 0330 043 0250; Home; Parking Solutions. You have rejected additional cookies. You received the PCN as you were the driver or the person appearing to be in charge of a vehicle that was found to be in breach of the terms and conditions of the car park, which are clearly set out on the signage displayed within the car park. Credit and Debit card payments (except Diners and American Express) can be made 24/7 by calling us on 08443040102. The letter has Parking Charge Notice to registered keeper from SolutionsLabs. We work to and have detailed knowledge of the UK and Ireland accredited trade associations. Contact Our Team. 6 Swains Lane, Highgate,LondonM. It will take only 2 minutes to fill in. T: 01536 680107 F: 01536 411905 E: [email protected] We specialise in this area and have a success rate for independent appeals which far exceeds the industry average(s).. If you have received an 'Parking Charge Notice' and you believe it has been issued incorrectly and wish to appeal you must do so within 28 days of date of issue. If your vehicle is involved in a contravention on the red route, you'll be sent a Penalty Charge Notice (PCN) for 160. All complaints will be dealt with in accordance with the requirements of the Data Protection Act 2018. Parking tickets will cost the motorist 100.00 but, if paid within the first 14 days of the issue, will be reduced to 60. ZA076835 Registered in England & Wales No. Kettering Newton Abbot. We will respond to complaints within 28 days of receipt. Whichever association you are a member of, we ensure your notices follow their Code of Practice and can make any recommendations to help with compliance. This can have lasting negative consequences on the car park, from loss of custom to increased resource requirements dealing with the associated complaints. Mission Statement; FAQ's; Our Services . The best way to manage a car park is by making it easy to use. In many circumstances, you could appeal your Private Parking Solutions PCN. All appeals are fully investigated and the decision to accept or reject an appeal is based on the evidence supplied. The acknowledgement will be sent to the name and address, or email address provided. We use cookies to provide the services and features offered on our website, and to improve our user experience. Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website. Check out wide array of parking services. Before proceeding please ensure that you have: FIXED CHARGE NOTICE NUMBER. BN13 3EU. If you fail to pay the Parking Charge Notice within 28 days from the date of issue this may result in your case being transferred to a Debt Recovery Agent, which may incur additional administrative charges or court costs. You usually have 28 days to pay. If you would like to contest the PCN you can do so by emailing appeal@baysentry.co.uk or completing the appeals form on the website. If you were not driving the vehicle at the time in which the Parking Charge Notice was issued you should provide us with the details of the driver of the vehicle by writing to us. 05992210. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Appeal my PCN. Payment options are forever changing, and more products are coming to the market each year. The Adjudicators are all independent, practicing solicitors or barristers. PLEASE ENSURE THAT YOU HAVE: PARKING CHARGE NOTICE NUMBER; YOUR VEHICLE REGISTRATION NUMBER; A VALID CREDIT OR DEBIT CARD; Parking Charge No: Vehicle Registration: GroupNexus. Contact & Company Search Sales Automation Conversation Intelligence Workflows. Sales Department 0845 862 1034. Kettering Venture Park Premier Parking Solutions ensure the car parks we manage are protected by our own enforcement team who will bring ignored or unpaid parking charges to a conclusion, either through debt . The PCN should be paid within 28 days from the date of issue however a prompt payment discount rate is available if paid within 14 days of the date of issue. It is a scheme run for the private parking sector and members are able to gain conditional access to the DVLA Database of registered vehicle keepers under the terms of the IPCs Accredited Trade Association (ATA) status thereby enabling them to enforce the parking charges that they impose. 9075434 | VAT No. PO Box 624 All appeals should be marked for the attention of our Appeals Department. Smart Parking Technology Ltd. 29 Walls Road, Penrose. If you've received a Penalty Charge Notice (PCN), you can either pay it or challenge it if you think it was issued incorrectly. If you feel the PCN has been incorrectly issued, we will gladly consider any appeal. Main office hours 09.00 - 17.00 Monday to Friday except bank holidays. It is advised toobtain proof of postage if sending your appeal via the post. Parking. https. E: [emailprotected]. If you lose your ticket, contact the ticket issuer to find out how to pay. Auckland 1061. Home; Pay Your PCN Online; Before proceeding please ensure that you have: FIXED CHARGE NOTICE NUMBER; YOUR VEHICLE REGISTRATION NUMBER; A VALID CREDIT OR DEBIT CARD; Parking Charge Number. You have accepted additional cookies. Pay a Penalty Charge Notice. Parking ticket viewer. To Transfer the Keeper Liability: transfer.premierpark.co.uk. Parking Charge No: *. If you have received a parking charge notice from Parkineye we can help you pay, appeal or just find out more - we can help. We are accredited by the British Parking Association, who is the leading body in ATA within the parking industry. Vehicle Registration. Use this button to pay online now. To report unauthorised vehicles outside of office hours. 9075434 | VAT No. EX1 9JG, Premier Park Limited registered in England and Wales (No. Mobile: ++44 (0) 7947246755. Private Parking Solutions Contact Details. Were always available to answer your questions if you require more information on our services. Gemini Parking Solutions London Ltd uses cookies to enhance the quality of experience you receive when visiting our website. Challenge a PCN. Our complaints policy is an opportunity for customers to tell us when we might have fallen short of expectation, and how we can put things right. Necessary cookies are absolutely essential for the website to function properly. The ANPR system will recognise the vehicle registration and save the data, and it will identify if any vehicles have breached the parking rules set out. Red routes. The IPCs Accredited Operator Scheme provides advice and support to its members. Please use the SMS (Text) line and clearly state the site name in fulltogether with the vehicle registration mark (VRM). For more information, please contact us as sales@pcnparking.solutions Our brands If you would like to discuss how PCN Parking Solutions from SolutionLabs can help your business, please call: 01273 789 320 or email: sales@pcnparking.solutions Sort Code: 2012-80 We always provide references as we are fully confident in the quality of the services that we deliver. * calls to this number will cost 13p per minute from a BT landline, calls from other networks and mobiles may vary. Information may also be shared with the landowner and any permit service provider if relevant to allowing the complaint to be investigated and resolved. Copyright 2020. Effective enforcement not only proves successful in deterring inconsiderate parking but also allows landowners to free up time and resource otherwise spent dealing with complaints and other issues that arise from poorly managed car parks. 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