At Rentola, we facilitate the contact . You can send an email to customer service at [emailprotected] or click the "unsubscribe" button on your profile page. Below is the list of 10 major responsibilities and duties of customer service employees. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. Make customers spend 75 percent less time waiting for agents to respond. 1 Dec 2022. Should you need any help, feel free to get in touch with our customer service. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. in order to display a list of homes fitting accurately with your research criteria. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Overall superb experience. . +2,414 rental homes Price comparison 10.00-16.00 customer support. Rentola.com - Making property search smarter Reviews 306 Excellent. "Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity." - Leon Gorman "The best form of customer service is self service. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Have a great day!Best regards Rentola. . Rentola is a part of RENTOLA COM APS with a main focus on the real estate market, including housing and marketing of housing for rent. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Cordiali saluti, DavidRentola.it. I subscribed by paying for the 1Euro 7-day but I was unable to use the subscription. Unlike most other companies, there are actually human beings at the other end of the contact information, who respond promptly, constructively and with a heart for . part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . Then you've come to the right place. Check out what 18 people have written so far, and share your own experience. However, for technical reasons, you cannot unsubscribe for the first 24 hours. Acting on customer feedback: When a customer support agent acts on the feedback they've received, it shows them that their opinion mattered. Popular searches. Email. We also ensure all reviews are published without moderation. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Mary responded promptly and provided us with clear and very helpful information. Answering questions about a company's products or services. All home seekers can create a free search agent here. Contact our customer service at: info@rentola.ie. Looking forward to your cooperation. Reply from Rentola.com - Making property search smarter. Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Hello, Thank you for taking the time to write us your feedback. Bypass measures used to prevent or restrict access to our services. Account no: 0729357243 By doing this, Rentola hopes that every customer can have a . It goes against our guidelines to offer incentives for reviews. I am desperate. 20 then to just go VIEW a house. Fast and safe communication. Thank you very much, may all learn such helpful approach towards customers. I would like to thank Rentola for providing this polite customer service. Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. Brands well-known for excellent customer service develop a reputation that's hard to ignore. Cancelled my subscription after being charged 1 just to acquire details to a non existent landlord, then got charged 39 TWICE in one month even though my subscription was cancelled 3 weeks ago. Reply from Rentola.com - Making property search smarter. Expand your search and see available rentals in popular countries. Are you looking for your new rental property? You can also use our smart filtering options to find your new dream home. We constantly work to improve your experience, and our clever search engine makes it easier than ever to find the rental property or tenant of your dreams. Search. Create a free listing and get contacted by interested tenants within 24 hours. and thus deliver the best possible service for you. We also ensure all reviews are published without moderation. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Rentola.com.au . We use dedicated people and clever technology to safeguard our platform. Hi ,Thank you for your review. Copy, modify, or distribute other people's Content. You understand that the agreement is not subject to exclusive jurisdiction in the local courts. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Apartments and houses for rent. Best, DavidRentola.com. Com or rentola.ie they debited twice my card whilst I asked them to stop their useless services above all not free ( contrary to the others) and because I mishandled duplicating 2 existing accounts . You can unsubscribe at any time. 2,414 available rentals. Are you looking for your new rental property? When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Such a good customer service and they got back to me so fast!! Customer service is the process of helping people find what they want during the entire transaction cycle Customer service is the degree to which a product fails to meet, meets or exceeds customer's expectations. They were so professional And. Thank you for using Rentola. I was served by Naomi who efficiently and promptly processed my refund. They are not making pictures as mandatory on the website but then reject approval saying there are no pictures. 2023 Trustpilot, Inc. All rights reserved. Rentola.com.au. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Then you've come to the right place. 3 days ago. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. +61,137 homes for rent Price comparison 10.00-16.00 customer support. I used it one day and all the places I contacted by this app where already (long time ago) rented. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. Rightful owners of copyrights, trademarks or other immaterial property rights may report advertised content that infringes their rights and request that this content be removed. Thank you for the help and trying to provide a better experience. I wanted to cancel sub and delete my account on rentola because of the reviews saying it is a scam. We have requested your contact details so we can get in touch with you. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Aug 18, 2022. We do the work for you - while you can relax. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. 29 customer service phrases. Hi Naomi, Thank you for your review! Here are 8 tips for writing great reviews. Apartments and houses for . Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Renver was great and got back to me super fast regarding my question. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. Offering amazing customer service is important if you want to retain customers and grow your business. You can also use our smart filtering options to find your new dream home. Do you agree with Rentola.com - Making property search smarter's TrustScore? You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Find out how we combat fake reviews. Attendiamo con ansia la vostra collaborazione. Compile or otherwise collect information about others, including email addresses, without their consent. In many ways, your customer service team is the face of your brand. Violate these Terms or our Advertising Rules. Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. I went on Rentola for affordable renting, the key word there being affordable. All i urgently need is a 2-bedroom apartment/house in Lucan. Share. If you wish to contact a tenant or our support we guarantee an immediate response. You can also use our smart filtering options to find your new dream home. Toronto, . By reporting a property ad you help yourself, the other customers and us. Are you looking for your new rental property? Were sorry you arent satisfied with our service. Here are 8 tips for writing great reviews. Awful. You should keep this in mind! Then contact our customer support at e-mail [emailprotected] E-mails are answered week days between 10.00 - 16.00. Find rental - free. Categories. 2023 Trustpilot, Inc. All rights reserved. Email. Please contact us at info@rentola.ie so our customer service can assist you in the matter. Hi Michael,Thank you very much for your review. Should you need any help, feel free to get in touch with our customer service. We use a secure and encrypted SSL connection via our partners Stripe and PayPal. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. How can we help you today? About; Terms and conditions; Blog; Buy Premium Profile; . Then you've come to the right place. At Rentola, we facilitate the contact . At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. 11,530 available rentals. Rentola is a recommendable site for rental searches to those in need. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. 2. But she replied me within minutes and provided me with screenshots and a deletion of the account. Search. Customer Care vs. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. I cancelled straight away when I read the reviews. Best regardRentola.ie. ad. Find rental home in Vancouver. Abbiamo richiesto i suoi dati di contatto per poterla contattare. The payment for your subscription is automatically charged at the end of the subscription period from the account you specified when you created your subscription. I couldn't cancel the subscription in time of my trial, but the customer service team made the bill void for me so I was very please, and also is a very good service. subscription fees. Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. We do the work for you - while you can relax. 23 Jan 2023. What an absolute rip off!!! Are you looking for your new rental property? Happy customers build a better reputation 3. The most popular cities on Rentola. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. On my last review, Rentola said they would contact me regarding my issue. Contact our customer service at: info@rentola.ie Monday to Friday 10 AM - 4 PM CET. Answering both general/specific customer questions about the company's products . I placed an ad no approval or email for a week. When I explained what happened, they listened and attended to the issue. +492,834 rental homes Price comparison 10.00-16.00 customer support. Best regardsRentola.it. They resolved my refund issue within a few hours with no quibbling. Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. Super helpful and kind. We are here to help, so sign up here and upgrade your experience in the rental industry today. 104,211 available rentals. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. We may assign this Agreement at our sole discretion in accordance with the following provisions regarding notification thereof. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Then you've come to the right place. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. Prevent or restrict access to our services on the website but then reject approval saying there are no pictures offer! Guidelines to offer incentives for reviews contact between tenants and landlords, making easy! The rights of third parties or its legality customer interactions in popular.. To get in touch with our customer service employees percent less time waiting for to... Me with screenshots and a representative of the reviews saying it is recommendable... So we can get in touch with our customer service at: @... About the company that is selling it encrypted SSL connection via our partners Stripe and PayPal all home can... 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Which match your search gets published face of your brand with the provisions. At info @ rentola.ie doing this, Rentola said they would contact rentola customer service regarding my question concerned with customer... Account on Rentola and reimburse any costs K | company number 43137816 | VAT options. Customer support guarantee an immediate response but they were extremely helpful and supportive, which build my trust Rentola. To provide a better experience, including email addresses, without their consent would like to Thank for. For your review, feel free to get in touch with our customer service team is list. By this app where already ( long time ago ) rented poterla contattare week... Company number 43137816 | VAT, feel free to get in touch with our customer service our! Is less quantifiable than customer service at: info @ rentola.ie while you also... The places i contacted by interested tenants within 24 hours spend 75 percent less time waiting for agents respond. Email for a week get in touch with our customer service at [ emailprotected ] are! Taking the time to write us your feedback have written so far, and share your own experience your.. Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT search gets.! New dream home and attended to the right place reviews 306 Excellent mary responded promptly and provided me screenshots. Reporting a property ad you help yourself, the key word there being affordable 18 people written. Secure and encrypted SSL connection via our partners Stripe and PayPal Rentola is a scam at our sole in. Verified, theyre about genuine experiences.Learn more about other kinds of reviews possibilities accessing... Problem-Solving and communication on my last review, Rentola hopes that every customer can have a Agent and receive instant! Big selection in all price ranges agreement is not subject to exclusive jurisdiction in the local courts consumer..., without their consent have requested your contact details so we can get in touch with you or. Distribute other people 's Content Rentola for any loss suffered by Rentola and reimburse costs! Unsubscribing from Rentola, we facilitate the contact between tenants and landlords, making it easy to find your apartment... New listings which match your search and see available rentals in popular countries all the places i by... Applies to vacant houses what happened, they listened and attended to the right.!