The compensation we receive for those placements affects how and where advertisers offers appear on the site. At BetterHelp, you can message your therapist at any time through your personal portal, and they will usually respond that same day. See where else they recently placed direct ads. We do not offer individual medical advice, diagnosis or treatment plans. I felt my therapist was an excellent counselor and a good match for the issues that brought me to therapy. She is a former investigative reporter with more than 25 years of experience as a journalist and writer. These are called groupinars. If you want to attend a groupinar but arent able to make it to the meeting time, you can get a link to the recording via email. On the other hand, you may not find BetterHelp useful if you: If youre having thoughts of suicide or self-harm, you can access free support right away with these resources: Yes, BetterHelp connects users with licensed mental health professionals who can provide psychotherapy through online channels. Your insurance may not cover the costs of BetterHelp. Our editorial content is based on thorough research and guidance from the, Partner Offers feature brands who paid Forbes Health to appear at the top of our list. Because BetterHelp is a strictly online platform and does not have the ability to connect you with a therapist for in-person or face-to-face evaluations, official diagnoses or confirmation of diagnoses cannot be given, according to the company. The therapists credentials and experience level determine how much you pay for your visits. No, BetterHelp does not accept insurance from any health insurance provider and is not covered by Medicare or Medicaid. According to BetterHelp, counselors are licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors. And to go one step further, one of our own chose to do a hands-on review for this service. If you cancel, you will receive a prorated refund for any unused services for which youve already paid. BetterHelp offers professional counseling from accredited psychologists, clinical social workers, marriage and family therapists and board-licensed professional counselors. BetterHelp also says the platform follows HIPAAs privacy and security rules. Brightside, however, does not offer group therapy. BetterHelps sign-up process is quicker all around. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. They spent over $100 million on advertising in digital, print, and national TV in the last year. BetterHelp did have an easier-to-use platform with more therapists and quicker response times, but the quality of care at Brightside won out over instant gratification for us. Since BetterHelp is online, there are more therapists to choose from, and finding a compatible therapist may take significantly less time and effort. BetterHelp has a 4.6 out of 5 stars rating on Trustpilot from more than 4,100 customer reviews. Additionally, BetterHelp notes that even if your insurance plan covers your cost for teletherapy sessions, your copay from your health insurer may be more than the total cost of your sessions. Our Story I received counseling through BetterHelp for four weeks, seeking short-term counseling for stress and anxiety over caregiving and concerns about my mother, who has health issues and lives in another state. Healthline Media does not provide medical advice, diagnosis, or treatment. Gratzer D, et al. Brightside accepts a wide range of insurance: Cigna, Aetna, Optum/UnitedHealthcare, Anthem CA, and Allegiance are all considered in-network, and it also accepts health savings account (HSA) or flexible spending account (FSA) card payments. What type of therapy are you looking for? BetterHelp is the world's largest therapy service, facilitating over 5,000,000 video sessions, voice calls, chats, and messages every month. During sessions, I found therapeutic techniques used more efficiently by the therapists at Brightside. BetterHelp is one of the largest providers of online counseling services. Founded in California in 2013 by two ad-tech professionals, BetterHelp's goal is to remove some of the challenges related to traditional in-person therapy, including convenience, cost and stigma, and make remote counseling available to anyone, anywhere, anytime. Both policies use loose language that leaves a lot of room for them to use your information basically however they want, as well as allowing them to make whatever changes to the privacy policy they want, whenever they see fit. They also appreciate the efficiency of their therapist, the improvement in their mental health, and constant checking in from BetterHelp on their progress and relationship with their therapist. BetterHelp offers private, affordable online counseling when you need it from licensed, board-accredited therapists. Still, it can be tricky to navigate the vast offerings of telehealth providers to figure out which service is the best for your situation. Systematic review of lessons learned from delivering tele-therapy to veterans with post-traumatic stress disorder. Mobile apps for BetterHelp are available on Google Play and the Apple App Store. The BetterHelp platform keeps you informed of the process with emails, typically assigning a therapist to you within anywhere from a few hours to a few days. However, I am just one personsome people might prefer BetterHelps more relaxed, client-led standard of therapy. Both companies will store and sell your personal information to outside parties, namely to tailor advertising content to you. Thank you, {{form.email}}, for signing up. Any additional services offered are unique to that online therapy website. For emergency care or a crisis, call 911, as BetterHelp cannot handle such situations. You can access BetterHelp counseling services via a smartphone, computer or tablet. Former Healthline employee Jamey Powell tried out BetterHelp and was really pleased with her experience. MediaRadar calculates estimated spend for the digital, print and national television campaigns that we identify using proprietary algorithms based on medium and advertisement type. BetterHelp markets itself as the largest online therapy network in the world. BetterHelp counseling services arent generally covered by health insurance. Its also important to consider what you want included with your plan, if you intend to supplement your sessions with additional support. Brightside, on the other hand, has managed to keep its company profile squeaky clean, which, warranted or not, makes me marginally more comfortable trusting them with my personal data. A huge part of Betterhelp's advertising strategy has been the use of influencer marketing. Knowing hes there is really comforting.. Another report from the Kaiser Family Foundation (KFF) found the pandemic also created new barriers to help for people who already faced substance abuse or other mental health issues[2]The Implications of COVID-19 for Mental Health and Substance Use. One reason is that BetterHelp does not give official diagnoses or prescribe treatment. The Implications of COVID-19 for Mental Health and Substance Use. Amwell is a telehealth company that connects people with healthcare professionals through a virtual care platform. Online therapy offers a safe, secure way to interact with licensed therapists. The reviews about BetterHelps services on Trustpilot are as positive and appreciative as the ones on BBB. Brightside prescriptions focus primarily on selective serotonin reuptake inhibitors (SSRIs) and serotonin and norepinephrine reuptake inhibitors (SNRIs), which are standard medications used for treating depression. I got matched with a therapist within a couple of hours at BetterHelp, while with Brightside, it took over a day. Submit ONCE per commercial, and allow 48 to 72 hours for your request to be processed. 2023 Dotdash Media, Inc. All rights reserved. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. Theres also an option for group therapy, known as groupinars. Kaiser Family Foundation. We have identified 7 decision makers for you to contact at BetterHelp, including Executives, Strategists, Media Buyers and Agency contacts. The company will bill you every 4 weeks. Varker T, et al. This is similar to office sessions with a qualified therapist. 990 Villa Street, Mountain View, CA US 94041. For personal advice, please consult with a medical professional. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. We include products we think are useful for our readers. Rachel Goldman, PhD FTOS, is a licensed psychologist, clinical assistant professor, speaker, wellness expert specializing ineating behaviors, stress management, and health behavior change. BetterHelp runs on a subscription model. A 2016 review of high quality studies found that internet-delivered CBT sessions with a therapist reduced various anxiety symptoms at least as much and sometimes more than in-person CBT sessions with a therapist. Turgoose D, et al. It wont be visible to anyone else unless you choose to share it. A 2022 review of 20 clinical trials comparing teletherapy to in-person therapy shows the promise of telehealth. BetterHelp says employed therapists are licensed and accredited. Read our comparison of BetterHelp and Talkspace. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. At Brightside, you can book additional video therapy sessions for $59/session if you want more than one a week. Whether youre dealing with grief, want to improve your coping strategies, or youre just feeling down - BetterHelp makes starting therapy easy. Often they will send you worksheets or additional resources related to whatever issues you bring to the table. The company offers a free 7-day trial, so you could consider signing up for this to sample the service at no cost to see if it may be a good fit for you. I felt the counselor was a good match for me based on the issues I wanted to work on. To connect with your therapist for a live chat, phone or video session, you will need to schedule a time with your therapist and log in to your account at your determined session time. I also wanted to learn ways to better communicate with my siblings, with whom I occasionally clash over caregiving matters. Interested in trying BetterHelp? BetterHelp is a subscription-based online therapy platform for individuals 18+ across the US and internationally. For first-quarter 2023, Teladoc Health anticipates total revenues to be between $610 million and $625 million. This way, you can refresh your memory about any advice or insights youve discussed. BetterHelp automatically matches you with the counselor it determines is a good match. BetterHelp is a major online therapy provider that may help you access quality therapy from home. If you prefer a face-to-face experience, in-person therapy may be a better fit. Consider in-person therapy rather than virtual therapy if you: Also, BetterHelp therapy sessions may not be suitable for people who need more intense treatment options, like dialectical behavioral therapy (DBT) and psychodynamic therapy. Instead, you can choose a nickname your therapist can call you. . See what our experts have to say about Talkspace and if it's right. Since theres no commuting for online therapy, it tends to be easier to fit into clients schedules than in-person therapy. It also has several sister websites that provide therapy for couples, teens, members of the LGBTQIA+ community, and those seeking a faith-based approach. Cognitive behavioral therapy is one of the gold standards of talk therapy and centers around changing unhelpful or faulty ways of thinking. BetterHelp is part of Teladoc Health Inc.. Heres a bit more info on our integrity policy: BetterHelp offers therapy services online. A glitch from your computer or drop in the Wi-Fi signal is not ideal when youre opening up to a therapist about your personal life. Medical Reviewers confirm the content is thorough and accurate, reflecting the latest evidence-based research. They can be convenient and private for many people, making them a viable option for receiving coaching and therapy from anywhere and at any time. The biggest downside of online therapy is that there can be technical issues that disrupt a virtual therapy session. Only Brightside can prescribe medication. Individual For myself Couples For me and my partner Teen For my child Professional, licensed, and vetted therapists who you can trust Your health and wellness is unique to you, and the products and services we review may not be right for your circumstances. The platform does not accept insurance. A few months later, in July, BetterHelp was hit with another lawsuitthis time by Therapy for Black Girls, which sued for trademark infringement after BetterHelp allegedly used the company's trademark in advertising. Via a smartphone, computer or tablet form.email } }, for signing up a! Medicare or Medicaid, Strategists, Media Buyers and Agency contacts Store and sell your personal portal, and not. Amwell is a former investigative reporter with more than 4,100 customer reviews which youve already paid receive... Felt the counselor it determines is a former investigative reporter with more than 4,100 customer reviews of! 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