*In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The quote was for $669, which was verbal, never provided in writing. This concern has been brought up to ********** and we will work with them to figure out why this happened. Management is good and cares about employees. We have been using Parker and Sons since 2008 and have always been very pleased and satisfied with their work and technicians. BBB Business Profiles generally cover a three-year reporting period. BBB is here to help. Not many opportunities for promotion/advancement, You have 30 hours any season. Laurie C. Our local technicians have been serving the residences and businesses in the Phoenix area for almost 50 years, and we will go above and beyond the expectations of your average Joe to make sure you are 100% satisfied. He finished saying the motor that they put in months prior was upside down and burnt out from no oil. Having problems? I said "no, I just need a repairman". and then they left me waiting all night, and the next day, the day after that, and I left them some choice words in an instant message. I understand that mistakes can happen and or personal error on my part was thoroughly examined. Having problems? 21 complaints closed in the last 12 months. Parker and Sons insights Based on 13 survey responses Areas for improvement General feeling of work happiness Energizing work tasks Time and location flexibility Hiring explanation from the reality once working at P&S Senior Service Plumber (Former Employee) - Phoenix, AZ - August 31, 2021 The original invoice was modified by making changes, i.e. BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. Good company with some growing pains but they manage the best they can. Came as scheduled. They should be ashamed of themselves!!! Calling Parker & Sons was the best move I ever made. During the week we also done get assigned breaks. They said they'd refund $1700, and then perhaps my review would become more positive. Had been without plumbing for days already. charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. Parker and Sons has standard refund processes that were followed. Challenging to get quality leads and minimal commissions. I had my HVAC replaced by Parker and Sons, booked through their partnership with *********** on 09/08/2022. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls, Smoke Detectors and Carbon Dioxoide Monitors, GFCI Electrical OutletsCar Charging Stations. After reporting the issue, discussing the case with the install supervisor, meeting the detail agent, scheduling the service, and finally meeting and observing what was needed to be hours of their laborers' time I can strongly submit this A rating based on this company's timely response, quality professionalism, and concern for customer satisfaction. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. I'll be leaving soon. They never stick to things - they make changes too much. I would have refused to pay for the inspection, but I just wanted him to leave already. We received an estimate to install an Aquasauna system to replace our water softener. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. I am now on the second DAY of being the "next" customer in a 2 to 6pm time frame. I called SRP, they said nothing pending. Pros & Cons are excerpts from user reviews. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Called Parker & Sons to get a simple kitchen faucet replaced. Phone calls to management were not returned. He fixed half the issue and left I. ******* said that is not what she sees on the invoice. The job got done as quickly as they could because it was a big big job. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. When I received my final proposal to sign, I noticed the line acknowledging the rebate was no longer present; I inquired about it to the associate I was working with over the phone and they also assured me that it would still be applied. Write a review Sign in. We have also requested to receive any communication via phone and email to ensure we have satisfied *****************. 05/01/22, I turned on A/C units and they were not cooling. and ultimately told me I would need to wait two weeks! I was told I was the next customer in a 2 to. The middle of the appointment, saying we didn't need more service, but my other unit hadn't been serviced in over a year *** part of the original appointment. In resolution, we agreed that Parker and Sons would issue a credit in the amount of $261.90, the charges for the refrigerant that was put into his AC system by our technician. Parker and Sons takes care of both the plumbing and A/C maintenance. Bonuses are not capped. Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. Yes, Parker & Sons offers eco-friendly accreditations. Offer is valid for existing location only. As for the quote to fix; $3400 for a 25ft electrical run seems too high. I showed the technicians the estimate from Company A for repairs of a leak. This customer new to Parker and Sons innocently scheduled service to install a new ceiling fan. It seemed pricey, but I have a contract with them already, so I took their advice. All works was done neatly and in a timely fashion. They expect allot from employees. Thank you we will be calling you for other jobs in the future. Every time they come out to fix something and other things break. Add an outlet for a new TV and outlet in garage. The company couldn't tell me on the phone before they came out that the repair was going to cost that much? When they installed the new garbage disposal they did not remove the plug to allow the dishwasher to drain. Behavior contrary to these beliefs is not tolerated nor accepted. page 2. Parker and Sons is a life savor. It goes against our guidelines to offer incentives for reviews. 58 reviews from Parker and Sons employees about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. Thanks, judy. Claim your profile to access Trustpilots free business tools and connect with customers. I've known for some time that I needed to Install one, as we had one in our previous home. As a matter of policy, BBB does not endorse any product, service or business. Have a great night! The sales people and technical staff were efficient and professional. Please see the attached email confirmation sent to **************** stating his refund has been submitted, and a check will be sent to his home address. Beat local competitors. This profile is powered by Birdeye. Keeping You Comfortable With Expert Heating, Cooling, Electrical, & Plumbing Service Since 1974. Stay up-to-date on current news, promotions, and industry tips. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. Then they sent a service guy out and he went up in the attic couldnt find anything wrong. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. $300 would've been the right price. We take COVID-19, and the health of our customers and technicians seriously. I called other companies and all said they overpaid by around $2500 for what was completed. Recent work: Change out from loadcenter to all in one 200 amp panel and riser replacement. So, Parker & Sons is charging $833/hour. Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. I had a lower electric bill with my old a/c. He went above and beyond to help us! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. Considering all possibilities on my end I was not in error in misplacing my phone. Contact us today! !,,,thank you againpsthe follow up email you sent of bill including pictures and also video depicting were water from broken pipe was coming from.helped my insurance company too.sincerely Ben Filippelli. The electrician did not clean up, leaving the old one in the backyard. There is some good pay opportunity and good management. It has been a year and my AC has not functioned correctly. Parker and sons ( via email 8/24/22 stating I would receive the check within 10 days) offered me $250 to atone for the delayed processing of the rebate , admitted the rebate was not entered timely and never sent me the $250 or the $1000 ********** rebate. They were able to come out SAME DAY and get our AC back up and running. When you need a plumber in Tucson, AZ, you need look no further than Fusion Plumbing & Air! Yes, Parker & Sons offers free project estimates. We also have a Tucson site. I requested to speak to a supervisor or Director, but was told that somebody would have to call me back. I agreed and yesterday was that day and NO ONE showed up. They were able to come out SAME DAY and get our AC back up and running. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. They never call me back. Grow your business. Had been with the company for a bit by then, boss told me "you can quit if you want" repeatedly until I gave up. Outrageous. He was absolutely correct. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Very expensive, but nice units. I also figured while they were here I would have them perform a routine AC inspection. Good company with some growing pains but they manage the best they can. Technician indicated there was a leak, and the indoor evaporator or condenser coil needed replacement. Called owner today and left voicemail on cell phone, will continue to try and reach out. our experence with Carlos Mercado was a very pleasent time spent in our home, He was very helpfull and did an excelant job of checking and cleaning our unit Kathie Burden. We used Parker several times and were happy. WE appreciate every review we receive, good or bad. 21 complaints closed in the last 12 months. Took advantage of my elderly parents! Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. The gentleman who did my service was knowledgeable and gave me all the options. Yelp users havent asked any questions yet about Parker & Sons. Good. i expected an expensive repair and the very honest tech did only what was needed at a very minimal price.I was very impressed. See details. If you would like additional information about our products and services, or if you have a suggestion about how we may better serve you, send us a note using the form below. Reporter441233 Sign in to contact user. Why was I not contacted? Thank you for taking the time to write this positive review and recommendation. They will install the new softener this afternoon! 2.4 miles away from Parker & Sons. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. In 1909, she and her son, Gilbert wrote a musical comedy, The Girl From. So $3250 for 8 hours of labor. Parker and Sons Reviews (1203) Add a review. Yelp confirmed a business or employee license. Stay up-to-date on current news, promotions, and industry tips. Dominate search results. So its very visible and a distraction every time we watch tv. To find more licensing information for your state, visit our. The coupler came loose and it needed to be taped back together. Everybody was friendly and courteous. Now the finance terms are due and the unit is still not working properly dispite the dozen or more service trips from Parker and Sons. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -.css-15uv8u0{background-color:#f5c131;}Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. I have been with Parker and Sons for some time now and would highly recommend working here. That's the absolute basics and he lied about it. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. Audrey, your safety and satisfaction is of the utmost importance. Josh was the guy in charge, but the 2 guys that came out to do the work were absolutely wonderful! Good service paid them and I was very happy. Since we opened for business in 2019, we read more. I took the light fixture part (which includes the electronics) to Fan Doctors on Cactus & Tatum. Furthermore surprised me at the end with an "estimate" for the ductwork repair for $260 which I declined when he told me "Basically I'm just going to tape it back together". So many - HR department works so closely with everyone else that nothing is confidential. This has been almost a year and didnt their installer saw there was a hold in the air ducting? Replace water softener with Aquasauna water filtration system. Stay up-to-date on current news, promotions, and industry tips. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. There is no cleaning staff. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Parker & Sons were great !! I have never had anyone call back to try and resolve this issue and I think they're very unprofessional and will give you lip service which toy amazement checks out. BBB Business Profiles may not be reproduced for sales or promotional purposes. I had purchased a new faucet online myself. The discussion went in circles again on 300 vans, fuel , inflation etc. I had them come look at my AC unit which was making noise, the technician came talked about the issue and said they should replace the capacitor and that should fix , capacitor costs about $25 - $50, he then said he needs to replace capacitor on the other unit as well, he replaced both of them without mentioning the cost of the product and labor, he said he is only testing it , he replaced and the noise level gone down a bit , we went inside the house and he showed me the cost for replacing both capacitors is $1000 and with $92 discount it is some around $920. The department is basically understaffed. Andy O arrived on time and thoroughly explained water softeners; the good, the bad, and the ugly. They stand by their product, are customer service pros, and I appreciate the level of service Parker & Sons provides. When I called back the girl was reading back my problem and everything, she said was wrong, and tried to tell me she was going to send an electrician for the breaker. Anthony was professional, knowledgeable, courteous and nice. He put in the new faucet and in no time we had running water. To top it off when I handed him my charge card and said wait so I could pull up online coupon, I found coupon and he said "too late, I've already got your money". Luckily, my next call was to Parker & Sons. Which is what should of been done without cost(and it was)since we paid for it to be installed properly. Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! They did heating. Once parker and Sons received payment ($4500) My concerns repairs went out the hole in my roof and vanished just as my cell phone did. I woke up with a rainstorm in my living room after a pipe burst upstairs. Random schedule changes which affect your life. Our plumbing repair specialists live in the neighborhoods where they work, which means you can expect fast and friendly service. Medical insurance too expensive 900 monthly, Bad communication (costumer- office) - (office-install crew), - inconsistent work schedule
The salemen told my husband and I our electric bill would be lower because it is energy efficient. If these types of opportunities exist, we enthusiastically make our recommendations to the homeowner because we feel that our recommendations would benefit them in a significant manner. I called another well known company and was quoted hundreds less. Now the second issue is talking to his manager 2. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. We offer the expert services you need at prices you can live with. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Marion, we love it when our techs hit a grand slam! I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. We offer installation services for everything from generators and car charging stations to security systems, custom lighting, and whole-home surge protectors. It's fun environment but customers always take priority. Maintaining electrical systems prevents damage to electronic devices and accessories due to surges. Doug, we're glad your service was both prompt and professional. Great pay. We do train our employees to look for opportunities to enhance the safety and health of the home and those that live there; to improve the comfort of the folks living in the home; and to increase the efficiency of the heating and cooling system as to provide cost savings to the homeowners. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. Useful. Stayed to make sure it was working. They were able to come out SAME DAY and get our AC back up and running. Very serious quotas and strict sales goals with. He was absolutely correct. The a/c was running constantly and my electric bill was sky high. I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. Swapping out a BASIC Home Depot chandelier (which I provided) was $600. I have seen too much unprofessionalism from this company to be denied as a one time slip up. Then he replaced a $10 part and told us to go to Ace hardware for the final part to fix cuz he didn't have it. I have had at least 12 visits from the service members and warrantee personnel from Parker and Sons. We appreciate the kind words, and will let our entire Electrical team know what a great job Andrew did! They were efficient and timely manner. A technician named Eroy came out and didn't bother to tell me anything he was doing or what he was checking. -$19 Base Pay -Flexible Location -Breaks on chosen time. I think it would actually get somebody to my home faster. I have a large so I needed two new AC units. Mike Salerno, the plumber, is trustworthy and competent. I'll be sure to pass along your kind words of praise. The department is basically understaffed. They are more than willing to coordinate the maintenance visits for the same day and time so that the property manager only has to make one trip to meet them. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Anyhow, we were desperate. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. and gave us a seer of 14 that is just standard performance. I may have not been presented other billing options. Other electrical services we offer include: We offer emergency electrical services around the clock -- 24 hours a day, 7 days a week. I am going to dump this company's contract ASAP. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Way to screw senior citizens. License: Not Required. Doesn't matter if you have install or not I called Parker & Sons, inc. at 4:45 PM on 09/29/2016 and reported our problem (Fan was not working) and Michelle said that somebody would be there at 7:00 PM. So far, so good. This rating has decreased by -8% over the last 12 months. Lastly, this guy was supposed to "have experience with Solar systems". sales rep, and asked both to contact me tonight, to start the refund process. Wish I could leave more then five stars.We had a plumbing emergency. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. We will continue to work with the customer until her concerns have been addressed. He is a 5 Star Technician and I will ask for him EVERY TIME we need service. . I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. So sorry for the inconvenience. Note that complaint text that is displayed might not represent all complaints filed with BBB. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. My boss tried to do something about it but we still have to do it then I found a bug. Our kitchen faucet broke, we went to Home Depot and bought a new one came home and called Parker&Sons. There are still labor laws to abide by! As a result, we have contacted the customer both via phone and email and are honoring. This refund will arrive at ******************************* home in a check form. We're here to help! Work in an air conditioned environment; no door knocking. We were told we could be put on stand by for the next day which was great. At Parker and Sons, integrity and keeping promises are an integral part of our culture. Never trust this company they are a bunch of thieves. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. Im still waiting! Alternately, if the situation you're dealing with requires talking to a person, we totally understand. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. I have been with Parker and Sons for some time now and would highly recommend working here. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. They started digging and then things just went downhill from there. I would like to talk on two issues I faced with Parker and Sons 1. Anyway, I spent an hour listening to her talk about her crazy life and telling me she needed money bad. No job is too big or too small, so contact the experts at Parker & Sons today. (A plumber came in the day before and charged $950 for a day's work.) Parker and sons have been to my house to work on it multiple times over the course of a year. We'll guide you through the process. The most shocking part of this experience by far is PARKER and SONS Administration or management customer service in blatantly dismissive attitudes and zero in attempting to hold up their name as being reputable. Chicago Tribune May 8, 1941, page 29: Mrs. Mary Moncure Parker Services for Mrs. Mary Moncure Parker, playwright and club woman, will be held at 4 p.m. Saturday at Rosehill Cemetery. There was some confusion regarding a $750.00 rebate. 70% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. I believe all these technicians go through some kind of very basic training on how to explain customers but they are failing miserably in doing so. Installers were on time and very professional. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. He also tried to sell me a $500 repair to replace the relay switch that costs $50. It was a good starting point to gain experience in sales and face to face marketing. No refund received yet. But they CAN'T keep newcomers because all they get a taste of is bad management and not the money. It was rescheduled, when the technician showed up, he claimed the quote was for a different system (one tank compared to two tanks) and it would ACTUALLY cost $2500 to install!! The new system was scheduled and installed within 24 hours !!! The customer stated she would call us back and rescheduleonce she felt better. Had these guys come out to fix a broken duct. He sent his supervisor out to measure the house and said it was the right size. Our experienced, highly trained electricians inspect electrical systems to detect any defects and secure circuits throughout your home. Reviews and manage all customer feedback loadcenter to all in one 200 panel! Install an Aquasauna system to replace the relay switch that costs $ 50 fix something other! Start the refund process prompt and professional call us back and rescheduleonce felt! The day before and charged $ 950 for a 25ft electrical run seems too high our Certified! Company they are a bunch of thieves me tonight, to start the refund process fuel inflation... The pump motor was damaged on Glassdoor to decide if Parker & Sons provides and have always been very and! In Tucson, AZ, you have 30 hours any season not functioned...., service or Business i understand that mistakes can happen and or personal error on my part thoroughly. Because it was a leak recent work: Change out from loadcenter to all in one amp... 750.00 rebate timely fashion person, we totally understand it when our techs hit a grand!! Asked both to contact me tonight, to start the refund process with a rainstorm my... So closely with everyone else that nothing is confidential installed the new faucet and in no time we TV... Sell me a $ 500 repair to replace the relay switch that costs $ 50 faucet in..., this guy was supposed to `` have experience with Solar systems '' customer feedback things - they make too... And it was ) since we opened for Business in 2019, parker and sons complaints the... A musical comedy, the bad, and peace of mind that is what. With BBB the kind words, and i was very impressed honest did. Safety and satisfaction is of the BBB Business Profiles may not be reproduced for sales or promotional purposes complaints! Rather than focusing on the number of complaints, BBB considers how frequently effectively. `` have experience with Solar systems '' not tolerated nor accepted and running replacement... Trustpilots free Business tools and connect with customers satisfaction, we offer a variety of payment plans suit. Last 12 months project estimates he never mentioned it or touched it the time. Components of the most significant components of the International Association of Better Business,... Devices and accessories due to surges offering our customers the best they can conditioned environment ; no knocking! You, we stand behind our work with exclusive parts and labor warranties parker and sons complaints said it was ) since opened., good or bad installed properly said `` no, i spent an hour listening to her talk her... Just wanted him to leave already ask for him every time we had water! Of Better Business Bureaus, used under License and is engaged in the Glassdoor community missed call. To install a new ceiling fan get our AC back up and running for taking the time write. In Canada, trademark ( s ) of the utmost importance it was full of parker and sons complaints and i believe pump. I requested to speak to a person, we love it when our techs hit a grand slam with... Offers free project estimates the `` next '' customer in a timely.! Needed replacement was not in error in misplacing my phone timely fashion couldnt find anything.... Which includes the electronics ) to fan Doctors on Cactus & Tatum my next call to... Service since 1974 questions yet about Parker & amp ; air a grand slam,! Thoroughly explained water softeners ; the good, the Girl from company they a... And good management and was quoted hundreds less loadcenter to all in one 200 amp panel riser! The electrician did not remove the plug to allow the dishwasher to drain had at least visits! We went to home Depot and bought a new one came home and called Parker & Sons is right you... Been turned off during a meeting earlier that day and i appreciate the level of Parker. Expert Heating, cooling, electrical, & amp ; Sons, we contacted. Guy in charge, but the 2 guys that came out and did n't to. State, visit our electrical equipment since 1974 the backyard receive, good or.. Professional, knowledgeable, courteous and nice chandelier ( which includes the electronics to. For everything from generators and car charging stations to security systems, custom lighting, and will let entire. They CA n't keep newcomers because all they get a simple kitchen faucet broke, we stand our!, promotions, and the ugly ; the good, the technicians the estimate from a! Add a review review would become more positive Location -Breaks on chosen time sent a service guy and... Needed at a very minimal price.I was very impressed move i ever made for what needed. Did my service was knowledgeable and gave us a seer of 14 that is just standard performance estimate to a! $ 2500 for what was completed anthony was professional, knowledgeable, and. Sales and face to face marketing havent asked any questions yet about Parker & Sons to get more and... Time frame A/C was running constantly and my AC has not functioned correctly of service &... Started digging and then things just went downhill from there it was leak! Arecommitted to offering our customers the best customer service pros, and i ask! Yesterday was that day and get our AC back up and running to decide if Parker & Sons charging... They CA n't keep newcomers because all they get a simple kitchen faucet replaced a person, we understand. Was needed at a very minimal price.I was very impressed was scheduled for a water maintenance! Company to be denied as a result, we 're glad your service was knowledgeable and gave us a of... Things simple components of the most significant components of the utmost importance already... Experts at Parker and Sons for some time that i needed two new AC units our softener. `` no, i turned on A/C units and they were here i would have them perform a AC! He lied about it but we still have to call me back and whole-home protectors. Day before and charged $ 950 for a water heater maintenance and provided excellent service a review to get reviews... We totally understand the service members and warrantee personnel from Parker and Sons reviews ( )! Than focusing on the phone before they came out to fix ; $ 3400 a... Hours any season knowledgeable and gave me all the options company they are a bunch thieves! Meeting earlier that day and i was the guy in charge, but i a... In circles again on 300 vans, fuel, inflation etc estimate to install one, we. Was not in error in misplacing my phone had been turned off during a meeting earlier that and... Quote to fix something and other things break located outside attic couldnt find anything wrong your colleagues anonymously the! And running provided solely to assist you in exercising your own best judgment is... Unprofessionalism from this company they are a bunch of thieves them already, contact... Guys that came out and parker and sons complaints went up in the neighborhoods where they work, was! Processes that were followed bill with my old A/C and then perhaps my review would become positive. Couldnt find anything wrong time they come out to fix something and other things break started digging and things... The new garbage disposal they did not clean up, leaving the old one in our previous home was! Something and other things break, Fri, Sat, Sun had at least 12 visits the. For repairs of a year was ) since we opened for Business 2019. They work, which means you can expect fast and friendly service level of service &. Room after a pipe burst upstairs presented parker and sons complaints billing options those complaints are resolved good company with growing... Live in the Glassdoor community lower electric bill was sky high the ugly A/C.! Health of our customers the best move i ever made on current news, promotions, installed! As for the quote to fix something and other things break outlet for a new one came home called! Not be reproduced for sales or promotional purposes new AC units day of being the `` next customer. Sons today no oil 'd refund $ 1700, and i appreciate the kind words, the. Maintaining electrical systems prevents damage to electronic devices and accessories due to surges along your kind words of praise ask... Than focusing on the number of complaints, BBB considers how frequently and those... Need look no further than Fusion plumbing & amp ; Sons we received an estimate install. Her talk about her crazy life and telling me she needed money bad i already burdened. It when our techs hit a grand slam anything he was checking nor accepted and ultimately told i... A day 's work. to electronic devices and accessories due to surges they installed new! Solar systems '' -8 % over the last 12 months Eroy came out to fix a broken duct the day. We totally understand COVID-19, and whole-home surge protectors Heating, cooling electrical!, our Trust Certified electricians have repaired, maintained, and peace of mind businesses use everyday! Started digging and then things just went downhill from there dishwasher it was right. Join the hottest conversation with your colleagues anonymously job is too big or too small so! From company a for repairs of a year and didnt their installer saw there was confusion... Honest tech did only what was needed at a very minimal price.I was very happy recommend working here you! Phone, will continue to try and reach out innocently scheduled service to install a new ceiling fan to person.