Happy new year. Like most business goals, now is the time to review your metrics and set goals. And it can’t be a resolution that’s forgotten after January. eMarketing is not a “set it and forget it” activity. It’s an ongoing process of trial, error, and improvement. Look over your email, social media, and website metrics and set target goals
Read moreA question that pops up is whether a price should be advertised right off the bat or on a second level that people have to navigate to. The answer to this depends on space limitations, price appeal, and communication vehicle. But as a guiding rule pricing should be included unless it’s a complex product, service, or offer where pricing is
Read moreI’m often asked, “What should I change in my approach?”, or “What best practice should I adopt to improve performance?” I always struggle to answer these questions for 3 reasons. The first is that it’s usually asked before I have a chance to understand the online and email marketing campaigns. The second reason is because the answer is always different
Read moreIt’s a common question, “What’s a good open rate for my emails?” While every email campaign is a little different and campaign goals can skew these numbers open rate often come down to one variable, email list building practices. Double Opt-Ins are the most intensive way of building a list. People have to opt-in and then confirm that opt-in via
Read moreI was recently informed by a client that they needed to step up their social media presence because “email is on the way out”. That was a shock to me as most of my clients (this one included) see a nice return on their email marketing investment. In fact, industry wide email marketing boasts a leading ROI among online marketing
Read moreLike websites, there’s a temptation to look at the positive metrics rather than improving negative ones. Bounces from email is a great indicator of list health. An email campaign that has a low bounce rate (under 10%) is often a well built list that is regularly maintained. The benefit of this is that it usually reflects audience engagement. Poorly built
Read moreIt’s hard to find all inclusive tools. Some times the features in one system do a certain task well while another technology is better suited for something else. This is often true in email marketing, especially for small and medium companies. There’s no inherent problem with using multiple database or list platforms. However a lack of planning and organization can
Read moreThe myth of getting rich quick through the internet still seems to have a pulse. Many people looking to start an internet based venture still have delusions of a “set it and forget it” situation. If only it were so easy to promote your business and generate revenue online. Online marketing is a process, not a task. Overall the process
Read moreIt’s not uncommon for people to want to infuse their email list with a batch of new people. The stock answer from email marketers (myself included) is to gradually and methodically build a list. Use your network of contacts and regular business interactions to build up a legitimate opt-in email marketing list. However, some people are in a hurry or
Read moreUsing generic metrics for gauging success is very common in email marketing. Specifically the most common gauges are: Open rate Click rate Don’t misunderstand, these metrics are important but for most email campaigns they should not be the defining factor in measuring success. Success depends on the intent of the email. Here’s an example, an email campaign that consists of
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