Email Marketing Tactic #5: Contacts

Email Marketing Tactic #5: Contacts

An email marketing campaign is only as good as the list it’s sent to.  Of course Tactic #4 covers getting names responsibly but maintaining contacts must also be actively managed.  After all, just because a person subscribes to the list doesn’t mean they are agreeing to receive it forever.  Maintenance efforts are necessary to ensure your email marketing subscribers continually receive the content they expect.

All email campaigns are a bit different.  Simple email campaigns, like a monthly newsletter, have an easier time of maintaining contacts.  It’s hard to get off track when the content is singular and the frequency is low.

However, as campaigns get more complex, more effort needs to be placed into contact maintenance.  This is typically achieved through list segmentation.  When a campaign begins to have multiple topics or user groups it is imperative that contacts are distributed into appropriate groups.  Furthermore, segmentation can get complex.  A subscriber might fall into multiple segments depending on what they desire or their subscriber profile.

As a rule of thumb contact maintenance through segmentation should be kept to meaningful groups.  Client and prospects (Past purchasers vs. first time purchasers) is a common delimiter.  Segments by topic is another.  As a warning, don’t start segmenting too granularly unless it serves a function.  Unnecessary segmentation only increases send complication and raises the chances for mistakes.

Map out a strategy for contact management that allows for efficiently running the email campaign but breaks subscribers down into meaningful groups that ensures they are receiving the content they desire.

6 thoughts on “Email Marketing Tactic #5: Contacts

  • E-marketing By Adel El-ansary, Judy Strauss, Raymond… | the WallPage (marketing && advertising)
    December 12, 2009 at 5:21 pm

    […] Email Marketing and cyberspace Marketing Tips from eMarketing … […]

  • online roulette strategie
    January 1, 2010 at 12:57 am

    Hey, ok, I get it, I guess – but does this really work?

  • Nejlepší ruletní systémy
    January 2, 2010 at 4:30 pm

    Damn, that sound’s so easy if you think about it.

  • eMarketing Innovation
    January 4, 2010 at 6:24 pm

    It takes some effort but sending permission based audiences the information they request is critical in generating conversions and having your email campaign work.

  • roulette
    January 12, 2010 at 8:31 pm

    Damn, that sound’s so easy if you think about it.

  • AdSense Safe Traffic
    June 10, 2010 at 8:06 am

    AdSense Safe Traffic…

    This is one of the most comprehensive articles I have read in a long time. It is detailed and informative. Good Going!…

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