Monitor Bounces: Email

Like websites, there’s a temptation to look at the positive metrics rather than improving negative ones.  Bounces from email is a great indicator of list health. An email campaign that has a low bounce rate (under 10%) is often a well built list that is regularly maintained.  The benefit of this is that it usually reflects audience engagement.  Poorly built

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Define Success: Website

Website metrics are often simplified to website metric, visitors. While the number of visitors is certainly important as we need traffic, many other metrics are a better measure of success on a website. There are several web metrics that can be used to define success based on the company objective: Bounce rate – This serves as a reverse goal, meaning

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